Booking Policies & Procedures
The best way to book an appointment with us is via text message to
Please include the following information in your message:
-What service you would like to book
If you have a Gift Certificate please send us a picture to ensure that all your extras are booked correctly.
All pre-packages spa packages must be redeemed in one booking.
Deposits: We do require deposit for some of our bookings.
-New set of lashes
-Side by Side appointments
-Groups of more than 2 people and some premium holiday hours
- Services 2+ hours of time
Cancelation: We do follow a 24-72 business hour cancelation policy. Missed or cancelled appointments without proper notice will result in full fee and/redemption of GC. However the more notice you could give us would be greatly appreciated. 24 business hours for single service booking 48 business hours for single side by side bookings, after 4pm and weekends 72 business hours for spa packages, groups, holiday bookings
Gratuity: A 12 % gratuity will be added to group bookings of 2 or more guests for spa packages/multiple services/body treatments over 1 hour, and single services for more than 2+ guests or 2+ hours.
All sales are final.
Gift Certificates never have an expiry date unless purchased under a promo or donation
Promotional Gift Certificates or Services are as per the guidelines for that special or event and can not be altered
Gift Certificates must be present at time of use. Without Gift Certificate, service can not be redeemed